AI Chatbot News

What is an NLP chatbot, and do you ACTUALLY need one? RST Software The app makes it easy with ready-made query suggestions based on popular customer support requests. You can even switch between different languages and use a chatbot with NLP in English, French, Spanish, and other languages. You can add as many synonyms and […]

Ways to Improve Customer Service in Logistics How quickly customer inquiries are responded to, help in building trust and providing a good customer experience. In the modern logistics industry, it is not fast delivery of shipments alone that is needed. It is also about how fast information and updates are delivered, and how promptly and